Privacy Policy for Mint Auto Parlor
At Mint Auto Parlor, we are dedicated to protecting your privacy. This Privacy Policy outlines how our automotive appearance and protection services in St. Cloud, Florida collect, use, disclose, and safeguard your information when you visit our site, engage with our services, or interact with us. Our focus on personalized customer service extends to the care we take with your personal information.
Information We Collect
We may collect several types of information from and about users of our online platform and those who utilize our services, including:
- Personal Data: Information by which you may be personally identified, such as name, postal address, email address, telephone number, and vehicle details (make, model, year, VIN). This is typically collected when you request a quote, schedule a service, or contact us directly.
- Payment Information: While we do not store full payment card details on our servers, transactions are processed through secure third-party payment processors. We may collect information related to a transaction, such as the date and amount.
- Service-Related Data: Details about the services you have requested or received, including specifics of detailing, paint correction, ceramic coating applications, and maintenance history.
- Technical and Usage Data: As you navigate through and interact with our site, we may automatically collect certain information about your equipment, browsing actions, and patterns. This includes IP addresses, browser type, operating system, referring URLs, access times, and pages viewed. This data helps us improve our online presence and service delivery.
How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our advanced detailing, paint restoration, and surface protection services for vehicles, boats, and RVs.
- To process your requests, schedule appointments, and fulfill contracts for services like ceramic coating and paint correction.
- To communicate with you about your services, appointments, promotions, or other important updates.
- To send marketing and promotional communications that may be of interest to you, in accordance with your communication preferences.
- To improve our showroom-level finish auto care services, our online platform, and customer experience.
- To detect, prevent, and address technical issues or fraudulent activities.
- To analyze usage and trends to enhance our service packages and offerings in St. Cloud and surrounding Florida markets.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business, such as payment processors, website hosting, and marketing services, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Mint Auto Parlor's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Mint Auto Parlor about our online platform users is among the assets transferred.
- To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
- To enforce or apply our terms of service and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Mint Auto Parlor, our customers, or others.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our online platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. Your continued use of this service after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at:
Mint Auto Parlor
1825 Sir Lancelot Circle
Saint Cloud, FL 34772